Two plans, everything included on both, no contracts. In group usage, Relay booked 50% of appointments and led to a 40% increase in closing rate.
Texts and calls come out of one included balance. If you run hot, top up before a conversation cuts off. Usage stays visible, so the bill is not a surprise.
The store's CRM exists to manage the store. Relay exists to help you close more deals.
| Relay Solo | Your store's CRM | On your own | |
|---|---|---|---|
| Works for | You | The store | You |
| First reply to a new lead | AI, in your name, day or night | BDC hours, store branded | When you get free |
| Follow-up | Automatic until the appointment books | A task list you have to clear | Memory and willpower |
| Appointments | Booked into your calendar by AI | Logged if you enter them | Whatever you write down |
| Re-texting your past customers | Personalized blast in one tap, on Pro | Store campaigns, not yours | One text at a time |
| AI assistant that knows your book | Yes, on Pro | No | No |
| Your book if you change stores | Yours. Export any time | Stays with the store | Scattered across apps |
| Cost | $49 to $89 a month | Free to you, but not yours | Free, until it costs a deal |
If you run hot, you can top up before a conversation or campaign cuts off mid-sentence. Your usage stays visible, so the bill is not a surprise.
Yes. We set you up with a dedicated number for texting and calling. It’s yours while you’re on Relay, your customers always see the same one, and it’s month to month so you can cancel anytime.
They come out of one included balance: about 1,900 texts a month on Starter and about 3,600 on Pro, with calls pulling from the same balance. If you run hot you can top up any time, and your usage stays visible so the bill is never a surprise.
No. Both plans are month to month and you can cancel anytime.